Going through the insurance restoration process without a trained professional to represent you is like going to court without an attorney. Let Liberty Exteriors highly trained insurance specialists make sure you receive full compensation for your damages, whether it's your home or personal contents.
Liberty Exteriors Insurance Restoration Process:
Step 1: Inspection and Claim Filing
~ A Liberty Exteriors Insurance Restoration Specialist will perform a complete inspection of your entire home from the foundation to the peak of the roof, including any personal property that may have been damaged.
~ If the damage warrants an insurance claim you will need to initiate a claim (this is the only part of the process we cannot complete for you). Place a call to your agent or insurance company's claims center and inform them of the damage to your home and the date it happened.
~ When you receive a claim number from the insurance company, please contact your Restoration Specialist and inform them of your claim number and Adjusters name and phone number. We will then contact the insurance adjuster assigned to your claim and schedule an appointment with the adjuster to meet at your home.
Step 2: The Insurance Adjustment
~ Our Restoration Specialist will meet the adjuster and point out all the damage to your property. We will then agree with the adjuster on the scope of the damage to your home. If we feel that the adjuster is not accurately covering all the damage to your home, we will request a different adjuster and re-inspection of your home. Over 95% of our re-inspections with a new adjuster are 100% approved. As soon as the adjustment is complete we will contact you and inform you of the outcome.
Step 3: After the Adjustment
~ After the claim is approved, your insurance company will send you a written estimate in the mail. This can take as long as 2 weeks depending on the adjuster and the insurance company.
~ A week after you receive your insurance estimate, you will receive the insurance check for the actual cash value amount of your claim.
~ Once you have received the insurance estimate, please call your Restoration Specialist to schedule a time to come to your home to meet with you.
~ At this appointment your Restoration Specialist will assist you in selecting the new building materials for your home. We will get all of the necessary paperwork filled out and review the insurance estimate.
~ If the insurance estimate is missing minor items that were not initially discuessed with the adjuster during the adjustment, we can usually correct these items with a phone call. However, if the insurance estimate is incomplete or inaccurate, a re-inspection will be needed. After all of the necessary paperwork and the material selections have been made, your Restoration Specialists will hand the job over to our experienced production staff.
Step 4: The Work Begins:
~ You and your Restoration Specialist will schedule a date for your project to begin.
~ Our Production Staff will inform you of when the materials and dumpster will be delivered to your property.
~ The production typically takes place the day after your material drops, barring inclement weather. If there is any change to the schedule, you will be notified immediately.
~ Once your home is restored, you and your Restoration Specialist will perform a complete inspection of your home and property to ensure the work completed meets our strict standards and most importantly, your satisfaction.
~ After completion, we will invoice your insurance company directly for the remaining depreciation or balance of the claim. Once you receive this check, contact your Restoration Specialist, and we will come to your home to perform a final inspection to ensure you are satisfied with the work performed, and to pick up the final check.
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Residential Building Contractor Licenses: MNBC630687; WI1026139